| [version en cours de rédaction] | [version en cours de rédaction] |
| Ligne 13 : | Ligne 13 : | ||
}} | }} | ||
{{Introduction | {{Introduction | ||
| − | |Introduction=Mon Espace Santé est une nouvelle plateforme proposée par l'assurance maladie pour aider les usagers à prendre possession de leurs informations de santé. Plusieurs volets de développement sont prévus. Cet atelier présentera les différents aspects de Mon Espace Santé existants en 2022. Il y sera proposé : | + | |Introduction=Mon Espace Santé est une nouvelle plateforme proposée par l'assurance maladie pour aider les usagers à prendre possession de leurs informations de santé. Plusieurs volets de développement sont prévus. Cet atelier présentera les différents aspects de Mon Espace Santé existants en 2022. |
| + | |||
| + | Il y sera proposé : | ||
*des clés de langage pour apprendre à parler du dispositif à des usagers en questionnement | *des clés de langage pour apprendre à parler du dispositif à des usagers en questionnement | ||
| − | * | + | *de présenter la page d'accueil de Mon Espace Santé (avec un lien vers un autre tutoriel) |
| − | + | *d'accompagner à la création et à la clôture de Mon Espace Santé. | |
}} | }} | ||
{{Materials}} | {{Materials}} | ||
| Ligne 59 : | Ligne 61 : | ||
<br />{{Idea|Si le but de l'atelier est simplement de présenter Mon Espace Santé sans aller plus loin il est possible de s'arrêter à cette étape 2. | <br />{{Idea|Si le but de l'atelier est simplement de présenter Mon Espace Santé sans aller plus loin il est possible de s'arrêter à cette étape 2. | ||
| − | + | Un autre tutoriel "Découvrir Mon espace santé" présente plus en détail les différentes rubriques.}}[[Découvrir Mon espace santé]] | |
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Version du 26 avril 2022 à 09:44
Ce tutoriel a pour but en une page imprimable de proposer une trame d'atelier pour un accompagnant numérique voulant présenter à un ou plusieurs usagers Mon Espace Santé.
Difficulté
Moyen
Durée
60 minute(s)
Public
Médiateurs
Licence
CC-BY-NC-SA
Type de contenu
Mediation
Introduction
Mon Espace Santé est une nouvelle plateforme proposée par l'assurance maladie pour aider les usagers à prendre possession de leurs informations de santé. Plusieurs volets de développement sont prévus. Cet atelier présentera les différents aspects de Mon Espace Santé existants en 2022.
Il y sera proposé :
- des clés de langage pour apprendre à parler du dispositif à des usagers en questionnement
- de présenter la page d'accueil de Mon Espace Santé (avec un lien vers un autre tutoriel)
- d'accompagner à la création et à la clôture de Mon Espace Santé.
Étape 1 - Parler de Mon Espace Santé (10 minutes)
L'assurance maladie forme ses ambassadeurs Mon Espace Santé à parler du dispositif. Une partie des usagers accueillis dans les points d'accueils numériques peuvent être réfractaires au dispositif (manque de connaissance techniques, peur de la divulgation de données...)
Dans un premier temps il est nécessaire de rassurer les usagers sur les parties techniques du site :
- Les serveurs de Mon Espace Santé sont situés en France
- Mon Espace Santé a obtenu la certification HDS (comme certaines mutuelles ou CHU)
- L'association de la carte vitale, d'un courrier envoyé au domicile + un code de connexion unique assure une excellente sécurité à la connexion
Dans un second temps donner aux usagers une idée de ce que peut leur apporter Mon Espace Santé (certains peuvent se souvenir du Dossier Médical Partagé) :
- Permet de ranger ses documents de santé en ligne (ordonnances, vaccination, avis d'hospitalisation, ...), ce qui permet de ne plus les perdre.
- On peut les classer par catégories selon ses choix
- Il est possible de partager ces documents avec les professionnels de santé que l'usager aura choisi.
- Le médecin autorisé pourra verser directement des documents dans Mon Espace Santé
Pour des usagers qui peuvent être régulièrement hospitalisés Mon Espace Santé peut permettre de rentrer des données chiffrées, des documents qui seront accessibles par n'importe quel hôpital en France (même en vacances)
Étape 2 - Présenter la page d'accueil de Mon Espace Santé (10 minutes)
La page d'accueil reprend les informations de connexion de l'usager (son prénom). On y trouve 7 rubriques utiles à présenter :
- Page d'accueil
- Profil médical
- Documents médicaux
- Messagerie
- Paramètres
- Profil médical
- Ajouter un document
Découvrir Mon espace santé
Draft