Voir la source de Caf. Vos démarches à portée de main sur smartphone

{{Tuto Details
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|Description=Vous souhaitez consulter et modifier vos espaces en ligne ? Pour faire une démarche, demander une attestation, transmettre un document ou encore consulter vos droits, cela est possible depuis votre smartphone.

De nombreuses applications sont disponibles pour avoir accès facilement et rapidement à ces démarches.
Ce tutoriel vous permettra de comprendre comment télécharger ces applications et connaître les bases de leurs utilisations. Vous pourrez faire une simulation de prestation logement avec l'application Caf.
|Categories=Numérique
|Public=Professionnels, Grand public, Médiateurs
|Type de contenu=Fiche action, Mediation
|Difficulty=Easy
|Duration=15
|Duration-type=minute(s)
|Tags=Application, Smartphone, Caf, Simulation
}}
{{Introduction
|Introduction=Quand vous souhaitez acheter une casserole. Où allez-vous ? En magasin.

Pour les utilisateurs de smartphone, c'est similaire. Si vous souhaitez obtenir une nouvelle application, vous disposez de deux principaux magasins d’application :

Play Store de Google et App Store d’Apple.

Vous pouvez vous rendre sur celui qui est installé sur votre smartphone en étant connecté à internet pour suivre ce tutoriel.
}}
{{Materials}}
{{Tuto Step
|Step_Title=Rechercher l'application
|Step_Content=Pour commencer, cliquez dans la barre de recherche.

Saisissez ensuite le nom de l'application "caf" et cliquez sur la proposition correspondante.
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}}
{{Tuto Step
|Step_Title=Téléchargement
|Step_Content=Quand vous avez trouvé l'application qui vous intéresse, cliquez sur le bouton '''Installer''' pour la télécharger.


Quand le téléchargement est terminé, cliquez sur '''Ouvrir'''.
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}}
{{Tuto Step
|Step_Title=Se connecter à l'application
|Step_Content=Pour vous connecter à l'application Caf, vous pouvez vous connecter via '''FranceConnect''' ou en cliquant sur '''Se connecter'''. 


Si vous cliquer sur '''Se connecter''', renseignez avec votre n° de sécurité social présent sur votre carte vitale ou votre attestation de droits.

Renseignez votre mot de passe et cliquez sur '''Connexion.'''


''Si vous avez perdu votre mot de passe, des options de récupération sont généralement possibles en bas de l'écran.''
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{{Tuto Step
|Step_Title=Démarrer la simulation
|Step_Content=Lire les informations complémentaires en faisant glisser l'écran au fur et à mesure.


Une fois arrivé en bas de l'écran, cliquez sur '''Commencer'''.
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{{Tuto Step
|Step_Title=Commencer à compléter vos informations personnelles
|Step_Content=Saisissez le code postale de la commune de votre logement puis sélectionnez la commune correspondante.
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{{Tuto Step
|Step_Title=Indiquer sa situation
|Step_Content=Sélectionnez dans quel type de résidence vous vous trouvez.

Glisser en bas de l'écran et sélectionnez un choix dans chaque rubrique.
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{{Tuto Step
|Step_Title=Renseigner vos ressources et votre situation
|Step_Content=Cochez les petites cases des ressources que vous possédez et renseignez-les dans les cases du dessous.


Continuez de sélectionner vos informations comme à l'étape précédente et glissez aux questions suivantes.


''Si vous ne comprenez pas les informations qui vous sont demandées, vous pouvez consulter l'aide en cliquant sur l’icône en forme de''  '''?'''
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{{Tuto Step
|Step_Title=Calcule de la prestation logement
|Step_Content=Après avoir renseigné toutes ces informations vous pourrez appuyer sur '''Calculer.'''
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{{Tuto Step
|Step_Title=Montant de l'estimation
|Step_Content=Le montant estimé de la prestation  s'affiche sur votre écran.


Vous pouvez faire la demande de votre prestation logement directement en appuyant sur '''Faire la demande'''.
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