| [version en cours de rédaction] | [version en cours de rédaction] |
| Ligne 83 : | Ligne 83 : | ||
}} | }} | ||
{{Tuto Step | {{Tuto Step | ||
| + | |Step_Title=Poursuivre la démarche | ||
| + | |Step_Content=Sur cette nouvelle page, cliquez sur '''Le logement'''. | ||
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{{Tuto Step | {{Tuto Step | ||
| + | |Step_Title=Informations | ||
| + | |Step_Content=Après avoir lu les informations cliquez sur '''Simuler'''. | ||
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}} | }} | ||
{{Tuto Step | {{Tuto Step | ||
| + | |Step_Title=Démarrer la simulation | ||
| + | |Step_Content=Lire les informations complémentaires en faisant glisser l'écran au fur et à mesure. | ||
| + | |||
| + | |||
| + | Une fois arrivé en bas de l'écran, cliquez sur '''Commencer'''. | ||
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Version du 28 janvier 2022 à 16:51
Vous souhaitez consulter et modifier vos espaces en ligne ? Pour faire une démarche, demander une attestation , transmettre un document ou encore consulter vos droits, cela est possible depuis votre smartphone.
De nombreuses applications sont disponibles pour avoir accès facilement et rapidement à ces démarches.
Ce tutoriel vous permettra de comprendre comment télécharger ces applications et connaître les bases de leurs utilisations. Vous pourrez faire une simulation de prestation logement avec l'application Caf.
Difficulté
Facile
Durée
15 minute(s)
Public
Professionnels, Grand public, Médiateurs
Type de contenu
Fiche action, Mediation
Sommaire
- 1 Introduction
- 2 Étape 1 - Rechercher l'application
- 3 Étape 2 - Téléchargement
- 4 Étape 3 - Se connecter à l'application
- 5 Étape 4 - Vous êtes connecté à votre espace !
- 6 Étape 5 - Faire une simulation de prestation logement
- 7 Étape 6 - Trouver la rubrique concernée
- 8 Étape 7 - Poursuivre la démarche
- 9 Étape 8 - Informations
- 10 Étape 9 - Démarrer la simulation
- 11 Commentaires
Introduction
Quand vous souhaitez acheter une casserole. Où allez-vous ? En magasin.
Pour les utilisateurs de smartphone, c'est similaire. Si vous souhaitez obtenir une nouvelle application, vous disposez de deux principaux magasins d’application :
Play Store de Google et App Store d’Apple.
Vous pouvez vous rendre sur celui qui est installé sur votre smartphone en étant connecté à internet pour suivre ce tutoriel.Étape 1 - Rechercher l'application
Pour commencer, cliquez dans la barre de recherche.
Saisissez ensuite le nom de l'application "caf" et cliquez sur la proposition correspondante.
Étape 2 - Téléchargement
Quand vous avez trouvé l'application qui vous intéresse, cliquez sur le bouton Installer pour la télécharger.
Quand le téléchargement est terminé, cliquez sur Ouvrir.
Étape 3 - Se connecter à l'application
Pour vous connecter à l'application Caf, vous pouvez vous connecter via FranceConnect ou en cliquant sur Se connecter.
Si vous cliquer sur Se connecter, renseignez avec votre n° de sécurité social présent sur votre carte vitale ou votre attestation de droits.
Renseignez votre mot de passe et cliquez sur Connexion.
Si vous avez perdu votre mot de passe, des options de récupération sont généralement possibles en bas de l'écran.
Étape 4 - Vous êtes connecté à votre espace !
A cette étape, vous pouvez généralement avoir accès aux catégories dont vous avez le plus besoin :
-Derniers paiements
-Documents/attestations
-Démarches/faire une déclaration
Étape 5 - Faire une simulation de prestation logement
Cliquez sur l'icône Menu.
Étape 6 - Trouver la rubrique concernée
Une nouvelle page s'affiche, cliquez sur Découvrir nos prestations.
Étape 7 - Poursuivre la démarche
Sur cette nouvelle page, cliquez sur Le logement.
Étape 8 - Informations
Après avoir lu les informations cliquez sur Simuler.
Étape 9 - Démarrer la simulation
Lire les informations complémentaires en faisant glisser l'écran au fur et à mesure.
Une fois arrivé en bas de l'écran, cliquez sur Commencer.
Draft