Doctolib - Prendre un rendez-vous médical : Différence entre versions

[version en cours de rédaction][version approuvée]
(Page créée avec « {{Tuto Details |Main_Picture=Prendre_un_rendez-vous_m_dical_avec_Doctolib_Docto_1.png |Main_Picture_annotation={"version":"3.5.0","objects":[{"type":"image","version":"3.5... »)
 
 
(23 révisions intermédiaires par 2 utilisateurs non affichées)
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|Main_Picture=Prendre_un_rendez-vous_m_dical_avec_Doctolib_Docto_1.png
 
|Main_Picture=Prendre_un_rendez-vous_m_dical_avec_Doctolib_Docto_1.png
 
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|Description=Vous souhaitez prendre rendez vous avec une spécialiste de la médecine ou votre médecin traitant. C'est facile à partir de votre compte Doctolib.
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|Description=Vous souhaitez prendre rendez vous avec une spécialiste de la médecine ou votre médecin traitant. Je vous accompagne à partir de votre compte Doctolib.
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|Categories=Numérique, Santé publique - handicap
 
|Public=Professionnels, Grand public, Médiateurs
 
|Public=Professionnels, Grand public, Médiateurs
 
|Type de contenu=Fiche action
 
|Type de contenu=Fiche action
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|Difficulty=Very easy
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|Difficulty=Medium
 
|Duration=10
 
|Duration=10
 
|Duration-type=minute(s)
 
|Duration-type=minute(s)
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|Tags=Doctolib, Prendre RDV, Médecin, Docteur
 
|Tags=Doctolib, Prendre RDV, Médecin, Docteur
 
}}
 
}}
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{{Introduction}}
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{{Introduction
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{{Materials}}
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|Introduction=Doctolib est accessible depuis le site internet [https://www.doctolib.fr doctolib.fr] ou via l'application mobile et tablette.
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{{Tuto Step}}
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}}
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{{Materials
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|Prerequisites={{Prerequisites
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|Prerequisites=Doctolib - Créer un compte
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}}{{Prerequisites
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|Prerequisites=Doctolib - Compléter ses informations dans son compte
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}}
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}}
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{{Tuto Step
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|Step_Title=Accèder à la page de connexion
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|Step_Content=En haut à droite de la page d'accueil, cliquez sur '''Se connecter'''
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}}
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{{Tuto Step
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|Step_Title=Se connecter
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|Step_Content=Pour vous connecter, renseignez  votre adresse mail ou votre numéro de téléphone puis votre mot de passe
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Cliquez ensuite sur le bouton jaune '''''SE CONNECTER'''''
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Si vous ne disposez pas encore d'un compte Doctolib, cliquez plus bas sur '''''S'INSCRIRE''''' et complétez les champs demandés
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Pour être accompagné pour la prise d'un rendez-vous, vous pouvez vous appuyer sur le tutoriel : [[Doctolib - Prendre un rendez-vous médical]]
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}}
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{{Tuto Step
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|Step_Title=Rechercher un.e professionnel.le
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|Step_Content=# Dans la barre de recherche (reconnaissable par une icône de loupe), renseignez le nom et le prénom de la praticienne ou du praticien avec qui vous voulez prendre rendez-vous
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# Si cette personne est présente sur Doctolib, elle devrait s'afficher en dessous de la barre de recherche. Cliquez dessus
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|Step_Picture_00=Doctolib_-_Prendre_un_rendez-vous_m_dical_docto1.png
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{{Tuto Step
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|Step_Title=Démarrer la démarche
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|Step_Content=A droite de l'écran, cliquez sur ''PRENDRE RENDEZ-VOUS''
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|Step_Picture_00=Doctolib_-_Prendre_un_rendez-vous_m_dical_docto2.png
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|Step_Picture_00_annotation={"version":"3.5.0","objects":[{"type":"image","version":"3.5.0","originX":"left","originY":"top","left":0,"top":-0.05,"width":1428,"height":838,"fill":"rgb(0,0,0)","stroke":null,"strokeWidth":0,"strokeDashArray":null,"strokeLineCap":"butt","strokeDashOffset":0,"strokeLineJoin":"miter","strokeMiterLimit":4,"scaleX":0.42,"scaleY":0.42,"angle":0,"flipX":false,"flipY":false,"opacity":1,"shadow":null,"visible":true,"clipTo":null,"backgroundColor":"","fillRule":"nonzero","paintFirst":"fill","globalCompositeOperation":"source-over","transformMatrix":null,"skewX":0,"skewY":0,"crossOrigin":"","cropX":0,"cropY":0,"src":"https://rennesmetropole.dokit.app/images/6/60/Doctolib_-_Prendre_un_rendez-vous_m_dical_docto2.png","filters":[]},{"type":"wfarrow2line","version":"3.5.0","originX":"center","originY":"center","left":404.5,"top":257,"width":75,"height":0,"fill":"rgba(255,0,0,0)","stroke":"#FF0000","strokeWidth":4,"strokeDashArray":null,"strokeLineCap":"round","strokeDashOffset":0,"strokeLineJoin":"miter","strokeMiterLimit":4,"scaleX":1,"scaleY":1,"angle":0,"flipX":false,"flipY":false,"opacity":1,"shadow":null,"visible":true,"clipTo":null,"backgroundColor":"","fillRule":"nonzero","paintFirst":"fill","globalCompositeOperation":"source-over","transformMatrix":null,"skewX":0,"skewY":0,"x1":-37.5,"x2":37.5,"y1":0,"y2":0,"x2a":17.5,"y2a":-8,"x2b":17.5,"y2b":8},{"type":"wfarrow2circle","version":"3.5.0","originX":"center","originY":"center","left":367,"top":257,"width":16,"height":16,"fill":"#aaa","stroke":"#666","strokeWidth":0,"strokeDashArray":null,"strokeLineCap":"butt","strokeDashOffset":0,"strokeLineJoin":"miter","strokeMiterLimit":4,"scaleX":1,"scaleY":1,"angle":0,"flipX":false,"flipY":false,"opacity":0.5,"shadow":null,"visible":true,"clipTo":null,"backgroundColor":"","fillRule":"nonzero","paintFirst":"fill","globalCompositeOperation":"source-over","transformMatrix":null,"skewX":0,"skewY":0,"radius":8,"startAngle":0,"endAngle":6.283185307179586},{"type":"wfarrow2circle","version":"3.5.0","originX":"center","originY":"center","left":442,"top":257,"width":16,"height":16,"fill":"#aaa","stroke":"#666","strokeWidth":0,"strokeDashArray":null,"strokeLineCap":"butt","strokeDashOffset":0,"strokeLineJoin":"miter","strokeMiterLimit":4,"scaleX":1,"scaleY":1,"angle":0,"flipX":false,"flipY":false,"opacity":0.5,"shadow":null,"visible":true,"clipTo":null,"backgroundColor":"","fillRule":"nonzero","paintFirst":"fill","globalCompositeOperation":"source-over","transformMatrix":null,"skewX":0,"skewY":0,"radius":8,"startAngle":0,"endAngle":6.283185307179586}],"height":352,"width":600}
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}}
 +
{{Tuto Step
 +
|Step_Title=Renseigner le formulaire
 +
|Step_Content=Un questionnaire apparaît, cliquez sur la case '''Oui''' ou sur la case '''Non''' en répondant à la question
 +
 
 +
{{Info|Si vous n'avez jamais eu de consultation avec le professionnel, il est possible que vous ne puissiez pas aller jusqu'au bout de la démarche et vous devrez le contacter par téléphone}}
 +
|Step_Picture_00=Doctolib_-_Prendre_un_rendez-vous_m_dical_docto3.png
 +
}}
 +
{{Tuto Step
 +
|Step_Title=Choisir les modalités du rendez-vous
 +
|Step_Content=Plusieurs page de questionnaire s'affiche :
 +
 
 +
# Sélectionnez le lieu de rendez-vous que vous souhaitez prendre
 +
# Choisissez le motif général du rendez vous
 +
# Choisissez le motif précis du rendez-vous
 +
{{Info|Selon le professionnel, les questions seront différentes}}
 +
 
 +
<br />
 +
|Step_Picture_00=Doctolib_-_Prendre_un_rendez-vous_m_dical_docto4.png
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|Step_Picture_02_annotation={"version":"3.5.0","objects":[{"type":"image","version":"3.5.0","originX":"left","originY":"top","left":0,"top":-0.23,"width":516,"height":611,"fill":"rgb(0,0,0)","stroke":null,"strokeWidth":0,"strokeDashArray":null,"strokeLineCap":"butt","strokeDashOffset":0,"strokeLineJoin":"miter","strokeMiterLimit":4,"scaleX":1.16,"scaleY":1.16,"angle":0,"flipX":false,"flipY":false,"opacity":1,"shadow":null,"visible":true,"clipTo":null,"backgroundColor":"","fillRule":"nonzero","paintFirst":"fill","globalCompositeOperation":"source-over","transformMatrix":null,"skewX":0,"skewY":0,"crossOrigin":"","cropX":0,"cropY":0,"src":"https://rennesmetropole.dokit.app/images/8/89/Prendre_un_rendez-vous_m_dical_avec_Doctolib_Doctolib_12.jpg","filters":[]},{"type":"textbox","version":"3.5.0","originX":"center","originY":"center","left":327.09,"top":34.83,"width":34.44,"height":22.6,"fill":"#FF0000","stroke":"#FF0000","strokeWidth":1,"strokeDashArray":null,"strokeLineCap":"butt","strokeDashOffset":0,"strokeLineJoin":"miter","strokeMiterLimit":4,"scaleX":2.51,"scaleY":2.51,"angle":0,"flipX":false,"flipY":false,"opacity":1,"shadow":null,"visible":true,"clipTo":null,"backgroundColor":"","fillRule":"nonzero","paintFirst":"fill","globalCompositeOperation":"source-over","transformMatrix":null,"skewX":0,"skewY":0,"text":"3-","fontSize":20,"fontWeight":"normal","fontFamily":"sans-serif","fontStyle":"normal","lineHeight":1.16,"underline":false,"overline":false,"linethrough":false,"textAlign":"left","textBackgroundColor":"","charSpacing":0,"minWidth":20,"splitByGrapheme":false,"styles":{} 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 +
}}
 +
{{Tuto Step
 +
|Step_Title=Choisir le jour et l'heure du rendez-vous
 +
|Step_Content=Recherchez le jour et l'heure du rendez-vous :
 +
 
 +
vous pouvez trouver plus de  dates et horaires en cliquant sur les flèches sur les côtés et sur '''''VOIR PLUS D'HORAIRES''''' en bas
 +
 
 +
<br />{{Warning|Une petite pastille bleu s'affiche sur les créneaux de rendez-vous assurés par un remplaçant}}<br />
 +
|Step_Picture_00=Doctolib_-_Prendre_un_rendez-vous_m_dical_docto5.png
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|Step_Picture_00_annotation={"version":"3.5.0","objects":[{"type":"image","version":"3.5.0","originX":"left","originY":"top","left":0,"top":-0.22,"width":799,"height":737,"fill":"rgb(0,0,0)","stroke":null,"strokeWidth":0,"strokeDashArray":null,"strokeLineCap":"butt","strokeDashOffset":0,"strokeLineJoin":"miter","strokeMiterLimit":4,"scaleX":0.75,"scaleY":0.75,"angle":0,"flipX":false,"flipY":false,"opacity":1,"shadow":null,"visible":true,"clipTo":null,"backgroundColor":"","fillRule":"nonzero","paintFirst":"fill","globalCompositeOperation":"source-over","transformMatrix":null,"skewX":0,"skewY":0,"crossOrigin":"","cropX":0,"cropY":0,"src":"https://rennesmetropole.dokit.app/images/7/7c/Doctolib_-_Prendre_un_rendez-vous_m_dical_docto5.png","filters":[]},{"type":"wfellipse","version":"3.5.0","originX":"center","originY":"center","left":303.13,"top":505.65,"width":329.24,"height":49.3,"fill":"rgba(255,0,0,0)","stroke":"#FF0000","strokeWidth":2,"strokeDashArray":null,"strokeLineCap":"butt","strokeDashOffset":0,"strokeLineJoin":"miter","strokeMiterLimit":4,"scaleX":1,"scaleY":1,"angle":0,"flipX":false,"flipY":false,"opacity":1,"shadow":null,"visible":true,"clipTo":null,"backgroundColor":"","fillRule":"nonzero","paintFirst":"fill","globalCompositeOperation":"source-over","transformMatrix":null,"skewX":0,"skewY":0,"rx":164.61921870974035,"ry":24.651933970130607},{"type":"wfellipse","version":"3.5.0","originX":"center","originY":"center","left":511.75,"top":380.26,"width":44,"height":42.52,"fill":"rgba(255,0,0,0)","stroke":"#FF0000","strokeWidth":2,"strokeDashArray":null,"strokeLineCap":"butt","strokeDashOffset":0,"strokeLineJoin":"miter","strokeMiterLimit":4,"scaleX":1,"scaleY":1,"angle":0,"flipX":false,"flipY":false,"opacity":1,"shadow":null,"visible":true,"clipTo":null,"backgroundColor":"","fillRule":"nonzero","paintFirst":"fill","globalCompositeOperation":"source-over","transformMatrix":null,"skewX":0,"skewY":0,"rx":21.999929334678306,"ry":21.26160252891906}],"height":553,"width":600}
 +
}}
 +
{{Tuto Step
 +
|Step_Title=Accepter les informations du rendez-vous
 +
|Step_Content=Prenez connaissance des consignes pour vous rendre au rendez-vous puis cliquez sur le bouton ''J'AI LU ET J'ACCEPTE LES CONSIGNES''
 +
|Step_Picture_00=Doctolib_-_Prendre_un_rendez-vous_m_dical_docto7.png
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|Step_Picture_00_annotation={"version":"3.5.0","objects":[{"type":"image","version":"3.5.0","originX":"left","originY":"top","left":0,"top":0.18,"width":887,"height":885,"fill":"rgb(0,0,0)","stroke":null,"strokeWidth":0,"strokeDashArray":null,"strokeLineCap":"butt","strokeDashOffset":0,"strokeLineJoin":"miter","strokeMiterLimit":4,"scaleX":0.68,"scaleY":0.68,"angle":0,"flipX":false,"flipY":false,"opacity":1,"shadow":null,"visible":true,"clipTo":null,"backgroundColor":"","fillRule":"nonzero","paintFirst":"fill","globalCompositeOperation":"source-over","transformMatrix":null,"skewX":0,"skewY":0,"crossOrigin":"","cropX":0,"cropY":0,"src":"https://rennesmetropole.dokit.app/images/1/1f/Doctolib_-_Prendre_un_rendez-vous_m_dical_docto7.png","filters":[]},{"type":"wfarrow2line","version":"3.5.0","originX":"center","originY":"center","left":133,"top":552,"width":100,"height":0,"fill":"rgba(255,0,0,0)","stroke":"#FF0000","strokeWidth":4,"strokeDashArray":null,"strokeLineCap":"round","strokeDashOffset":0,"strokeLineJoin":"miter","strokeMiterLimit":4,"scaleX":1,"scaleY":1,"angle":0,"flipX":false,"flipY":false,"opacity":1,"shadow":null,"visible":true,"clipTo":null,"backgroundColor":"","fillRule":"nonzero","paintFirst":"fill","globalCompositeOperation":"source-over","transformMatrix":null,"skewX":0,"skewY":0,"x1":-50,"x2":50,"y1":0,"y2":0,"x2a":30,"y2a":-8,"x2b":30,"y2b":8},{"type":"wfarrow2circle","version":"3.5.0","originX":"center","originY":"center","left":83,"top":552,"width":16,"height":16,"fill":"#aaa","stroke":"#666","strokeWidth":0,"strokeDashArray":null,"strokeLineCap":"butt","strokeDashOffset":0,"strokeLineJoin":"miter","strokeMiterLimit":4,"scaleX":1,"scaleY":1,"angle":0,"flipX":false,"flipY":false,"opacity":0.5,"shadow":null,"visible":true,"clipTo":null,"backgroundColor":"","fillRule":"nonzero","paintFirst":"fill","globalCompositeOperation":"source-over","transformMatrix":null,"skewX":0,"skewY":0,"radius":8,"startAngle":0,"endAngle":6.283185307179586},{"type":"wfarrow2circle","version":"3.5.0","originX":"center","originY":"center","left":183,"top":552,"width":16,"height":16,"fill":"#aaa","stroke":"#666","strokeWidth":0,"strokeDashArray":null,"strokeLineCap":"butt","strokeDashOffset":0,"strokeLineJoin":"miter","strokeMiterLimit":4,"scaleX":1,"scaleY":1,"angle":0,"flipX":false,"flipY":false,"opacity":0.5,"shadow":null,"visible":true,"clipTo":null,"backgroundColor":"","fillRule":"nonzero","paintFirst":"fill","globalCompositeOperation":"source-over","transformMatrix":null,"skewX":0,"skewY":0,"radius":8,"startAngle":0,"endAngle":6.283185307179586}],"height":599,"width":600}
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|Step_Picture_01_annotation={"version":"3.5.0","objects":[{"type":"image","version":"3.5.0","originX":"left","originY":"top","left":0,"top":0.2,"width":1370,"height":885,"fill":"rgb(0,0,0)","stroke":null,"strokeWidth":0,"strokeDashArray":null,"strokeLineCap":"butt","strokeDashOffset":0,"strokeLineJoin":"miter","strokeMiterLimit":4,"scaleX":0.44,"scaleY":0.44,"angle":0,"flipX":false,"flipY":false,"opacity":1,"shadow":null,"visible":true,"clipTo":null,"backgroundColor":"","fillRule":"nonzero","paintFirst":"fill","globalCompositeOperation":"source-over","transformMatrix":null,"skewX":0,"skewY":0,"crossOrigin":"","cropX":0,"cropY":0,"src":"https://rennesmetropole.dokit.app/images/e/ed/Prendre_un_rendez-vous_m_dical_avec_Doctolib_Doctolib_15.jpg","filters":[]},{"type":"wfarrow2line","version":"3.5.0","originX":"center","originY":"center","left":90,"top":353,"width":100,"height":0,"fill":"rgba(255,0,0,0)","stroke":"#FF0000","strokeWidth":4,"strokeDashArray":null,"strokeLineCap":"round","strokeDashOffset":0,"strokeLineJoin":"miter","strokeMiterLimit":4,"scaleX":1,"scaleY":1,"angle":0,"flipX":false,"flipY":false,"opacity":1,"shadow":null,"visible":true,"clipTo":null,"backgroundColor":"","fillRule":"nonzero","paintFirst":"fill","globalCompositeOperation":"source-over","transformMatrix":null,"skewX":0,"skewY":0,"x1":-50,"x2":50,"y1":0,"y2":0,"x2a":30,"y2a":-8,"x2b":30,"y2b":8},{"type":"wfarrow2circle","version":"3.5.0","originX":"center","originY":"center","left":40,"top":353,"width":16,"height":16,"fill":"#aaa","stroke":"#666","strokeWidth":0,"strokeDashArray":null,"strokeLineCap":"butt","strokeDashOffset":0,"strokeLineJoin":"miter","strokeMiterLimit":4,"scaleX":1,"scaleY":1,"angle":0,"flipX":false,"flipY":false,"opacity":0.5,"shadow":null,"visible":true,"clipTo":null,"backgroundColor":"","fillRule":"nonzero","paintFirst":"fill","globalCompositeOperation":"source-over","transformMatrix":null,"skewX":0,"skewY":0,"radius":8,"startAngle":0,"endAngle":6.283185307179586},{"type":"wfarrow2circle","version":"3.5.0","originX":"center","originY":"center","left":140,"top":353,"width":16,"height":16,"fill":"#aaa","stroke":"#666","strokeWidth":0,"strokeDashArray":null,"strokeLineCap":"butt","strokeDashOffset":0,"strokeLineJoin":"miter","strokeMiterLimit":4,"scaleX":1,"scaleY":1,"angle":0,"flipX":false,"flipY":false,"opacity":0.5,"shadow":null,"visible":true,"clipTo":null,"backgroundColor":"","fillRule":"nonzero","paintFirst":"fill","globalCompositeOperation":"source-over","transformMatrix":null,"skewX":0,"skewY":0,"radius":8,"startAngle":0,"endAngle":6.283185307179586}],"height":388,"width":600}
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|Step_Picture_02_annotation={"version":"3.5.0","objects":[{"type":"image","version":"3.5.0","originX":"left","originY":"top","left":0,"top":0.2,"width":1370,"height":885,"fill":"rgb(0,0,0)","stroke":null,"strokeWidth":0,"strokeDashArray":null,"strokeLineCap":"butt","strokeDashOffset":0,"strokeLineJoin":"miter","strokeMiterLimit":4,"scaleX":0.44,"scaleY":0.44,"angle":0,"flipX":false,"flipY":false,"opacity":1,"shadow":null,"visible":true,"clipTo":null,"backgroundColor":"","fillRule":"nonzero","paintFirst":"fill","globalCompositeOperation":"source-over","transformMatrix":null,"skewX":0,"skewY":0,"crossOrigin":"","cropX":0,"cropY":0,"src":"https://rennesmetropole.dokit.app/images/e/ed/Prendre_un_rendez-vous_m_dical_avec_Doctolib_Doctolib_15.jpg","filters":[]},{"type":"wfarrow2line","version":"3.5.0","originX":"center","originY":"center","left":90,"top":353,"width":100,"height":0,"fill":"rgba(255,0,0,0)","stroke":"#FF0000","strokeWidth":4,"strokeDashArray":null,"strokeLineCap":"round","strokeDashOffset":0,"strokeLineJoin":"miter","strokeMiterLimit":4,"scaleX":1,"scaleY":1,"angle":0,"flipX":false,"flipY":false,"opacity":1,"shadow":null,"visible":true,"clipTo":null,"backgroundColor":"","fillRule":"nonzero","paintFirst":"fill","globalCompositeOperation":"source-over","transformMatrix":null,"skewX":0,"skewY":0,"x1":-50,"x2":50,"y1":0,"y2":0,"x2a":30,"y2a":-8,"x2b":30,"y2b":8},{"type":"wfarrow2circle","version":"3.5.0","originX":"center","originY":"center","left":40,"top":353,"width":16,"height":16,"fill":"#aaa","stroke":"#666","strokeWidth":0,"strokeDashArray":null,"strokeLineCap":"butt","strokeDashOffset":0,"strokeLineJoin":"miter","strokeMiterLimit":4,"scaleX":1,"scaleY":1,"angle":0,"flipX":false,"flipY":false,"opacity":0.5,"shadow":null,"visible":true,"clipTo":null,"backgroundColor":"","fillRule":"nonzero","paintFirst":"fill","globalCompositeOperation":"source-over","transformMatrix":null,"skewX":0,"skewY":0,"radius":8,"startAngle":0,"endAngle":6.283185307179586},{"type":"wfarrow2circle","version":"3.5.0","originX":"center","originY":"center","left":140,"top":353,"width":16,"height":16,"fill":"#aaa","stroke":"#666","strokeWidth":0,"strokeDashArray":null,"strokeLineCap":"butt","strokeDashOffset":0,"strokeLineJoin":"miter","strokeMiterLimit":4,"scaleX":1,"scaleY":1,"angle":0,"flipX":false,"flipY":false,"opacity":0.5,"shadow":null,"visible":true,"clipTo":null,"backgroundColor":"","fillRule":"nonzero","paintFirst":"fill","globalCompositeOperation":"source-over","transformMatrix":null,"skewX":0,"skewY":0,"radius":8,"startAngle":0,"endAngle":6.283185307179586}],"height":388,"width":600}
 +
}}
 +
{{Tuto Step
 +
|Step_Title=Choisir pour qui est pris le rendez-vous
 +
|Step_Content=Cliquez sur la case où se trouve le prénom et le nom de la personne concernée par le rendez-vous puis cliquez sur le bouton ''CONFIRMER LE RENDEZ-VOUS''
 +
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{{Tuto Step
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|Step_Title=Le rendez-vous est confirmé
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|Step_Content=Votre rendez-vous est confirmé, vous allez recevoir un mail de confirmation
 +
 
 +
 
 +
Pour être accompagné pour l'annulation d'un rendez-vous, vous pouvez vous appuyer sur le tutoriel : [[Doctolib - Annuler un rendez-vous]]
 +
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{{Notes}}
 
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Version actuelle datée du 13 décembre 2023 à 17:22

Vous souhaitez prendre rendez vous avec une spécialiste de la médecine ou votre médecin traitant. Je vous accompagne à partir de votre compte Doctolib.

Auteur avatarMarjolaine Rousseau | Dernière modification 13/12/2023 par Marjolaine en cours de rédaction

Difficulté
Moyen
Durée
10 minute(s)
Public
Professionnels, Grand public, Médiateurs
Licence
CC-BY-SA
Type de contenu
Fiche action
Vous souhaitez prendre rendez vous avec une spécialiste de la médecine ou votre médecin traitant. Je vous accompagne à partir de votre compte Doctolib.
Difficulté
Moyen
Durée
10 minute(s)
Public
Professionnels, Grand public, Médiateurs
Licence
CC-BY-SA
Type de contenu
Fiche action
<languages />

Introduction

Doctolib est accessible depuis le site internet doctolib.fr ou via l'application mobile et tablette.

Tutoriels prérequis

Étape 1 - Accèder à la page de connexion

En haut à droite de la page d'accueil, cliquez sur Se connecter




Étape 2 - Se connecter

Pour vous connecter, renseignez votre adresse mail ou votre numéro de téléphone puis votre mot de passe

Cliquez ensuite sur le bouton jaune SE CONNECTER


Si vous ne disposez pas encore d'un compte Doctolib, cliquez plus bas sur S'INSCRIRE et complétez les champs demandés

Pour être accompagné pour la prise d'un rendez-vous, vous pouvez vous appuyer sur le tutoriel : Doctolib - Prendre un rendez-vous médical




Étape 3 - Rechercher un.e professionnel.le

  1. Dans la barre de recherche (reconnaissable par une icône de loupe), renseignez le nom et le prénom de la praticienne ou du praticien avec qui vous voulez prendre rendez-vous
  2. Si cette personne est présente sur Doctolib, elle devrait s'afficher en dessous de la barre de recherche. Cliquez dessus




Étape 4 - Démarrer la démarche

A droite de l'écran, cliquez sur PRENDRE RENDEZ-VOUS




Étape 5 - Renseigner le formulaire

Un questionnaire apparaît, cliquez sur la case Oui ou sur la case Non en répondant à la question

Si vous n'avez jamais eu de consultation avec le professionnel, il est possible que vous ne puissiez pas aller jusqu'au bout de la démarche et vous devrez le contacter par téléphone
Doctolib - Prendre un rendez-vous m dical docto3.png




Étape 6 - Choisir les modalités du rendez-vous

Plusieurs page de questionnaire s'affiche :

  1. Sélectionnez le lieu de rendez-vous que vous souhaitez prendre
  2. Choisissez le motif général du rendez vous
  3. Choisissez le motif précis du rendez-vous
Selon le professionnel, les questions seront différentes


Doctolib - Prendre un rendez-vous m dical docto4.png




Étape 7 - Choisir le jour et l'heure du rendez-vous

Recherchez le jour et l'heure du rendez-vous :

vous pouvez trouver plus de dates et horaires en cliquant sur les flèches sur les côtés et sur VOIR PLUS D'HORAIRES en bas


Une petite pastille bleu s'affiche sur les créneaux de rendez-vous assurés par un remplaçant




Étape 8 - Accepter les informations du rendez-vous

Prenez connaissance des consignes pour vous rendre au rendez-vous puis cliquez sur le bouton J'AI LU ET J'ACCEPTE LES CONSIGNES




Étape 9 - Choisir pour qui est pris le rendez-vous

Cliquez sur la case où se trouve le prénom et le nom de la personne concernée par le rendez-vous puis cliquez sur le bouton CONFIRMER LE RENDEZ-VOUS




Étape 10 - Le rendez-vous est confirmé

Votre rendez-vous est confirmé, vous allez recevoir un mail de confirmation


Pour être accompagné pour l'annulation d'un rendez-vous, vous pouvez vous appuyer sur le tutoriel : Doctolib - Annuler un rendez-vous




Commentaires

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