Doctolib - Prendre un rendez-vous médical : Différence entre versions

[version en cours de rédaction]

[version approuvée]

Version actuelle datée du 13 décembre 2023 à 17:22

Vous souhaitez prendre rendez vous avec une spécialiste de la médecine ou votre médecin traitant. Je vous accompagne à partir de votre compte Doctolib.

Auteur Marjolaine Rousseau | Dernière modification 13/12/2023 par Marjolaine en cours de rédaction ⧼frevu-button-review-label⧽

Difficulté

Moyen

Durée

10 minute(s)

Public

Professionnels, Grand public, Médiateurs

Licence

CC-BY-SA

Type de contenu

Fiche action

Vous souhaitez prendre rendez vous avec une spécialiste de la médecine ou votre médecin traitant. Je vous accompagne à partir de votre compte Doctolib.

Difficulté

Moyen

Durée

10 minute(s)

Public

Professionnels, Grand public, Médiateurs

Licence

CC-BY-SA

Type de contenu

Fiche action

Sommaire

1 Introduction
2 Tutoriels prérequis
3 Étape 1 - Accèder à la page de connexion
4 Étape 2 - Se connecter
5 Étape 3 - Rechercher un.e professionnel.le
6 Étape 4 - Démarrer la démarche
7 Étape 5 - Renseigner le formulaire
8 Étape 6 - Choisir les modalités du rendez-vous
9 Étape 7 - Choisir le jour et l'heure du rendez-vous
10 Étape 8 - Accepter les informations du rendez-vous
11 Étape 9 - Choisir pour qui est pris le rendez-vous
12 Étape 10 - Le rendez-vous est confirmé
13 Commentaires

Introduction

Doctolib est accessible depuis le site internet doctolib.fr ou via l'application mobile et tablette.

Tutoriels prérequis

Tutoriels prérequis

Doctolib - Créer un compte

Doctolib - Compléter ses informations dans son compte

Étape 1 - Accèder à la page de connexion

En haut à droite de la page d'accueil, cliquez sur Se connecter

Étape 2 - Se connecter

Pour vous connecter, renseignez votre adresse mail ou votre numéro de téléphone puis votre mot de passe

Cliquez ensuite sur le bouton jaune SE CONNECTER

Si vous ne disposez pas encore d'un compte Doctolib, cliquez plus bas sur S'INSCRIRE et complétez les champs demandés

Pour être accompagné pour la prise d'un rendez-vous, vous pouvez vous appuyer sur le tutoriel : Doctolib - Prendre un rendez-vous médical

Étape 3 - Rechercher un.e professionnel.le

Dans la barre de recherche (reconnaissable par une icône de loupe), renseignez le nom et le prénom de la praticienne ou du praticien avec qui vous voulez prendre rendez-vous
Si cette personne est présente sur Doctolib, elle devrait s'afficher en dessous de la barre de recherche. Cliquez dessus

Étape 4 - Démarrer la démarche

A droite de l'écran, cliquez sur PRENDRE RENDEZ-VOUS

Étape 5 - Renseigner le formulaire

Un questionnaire apparaît, cliquez sur la case Oui ou sur la case Non en répondant à la question

Si vous n'avez jamais eu de consultation avec le professionnel, il est possible que vous ne puissiez pas aller jusqu'au bout de la démarche et vous devrez le contacter par téléphone

Étape 6 - Choisir les modalités du rendez-vous

Plusieurs page de questionnaire s'affiche :

Sélectionnez le lieu de rendez-vous que vous souhaitez prendre
Choisissez le motif général du rendez vous
Choisissez le motif précis du rendez-vous

Selon le professionnel, les questions seront différentes

Étape 7 - Choisir le jour et l'heure du rendez-vous

Recherchez le jour et l'heure du rendez-vous :

vous pouvez trouver plus de dates et horaires en cliquant sur les flèches sur les côtés et sur VOIR PLUS D'HORAIRES en bas

Une petite pastille bleu s'affiche sur les créneaux de rendez-vous assurés par un remplaçant

Étape 8 - Accepter les informations du rendez-vous

Prenez connaissance des consignes pour vous rendre au rendez-vous puis cliquez sur le bouton J'AI LU ET J'ACCEPTE LES CONSIGNES

Étape 9 - Choisir pour qui est pris le rendez-vous

Cliquez sur la case où se trouve le prénom et le nom de la personne concernée par le rendez-vous puis cliquez sur le bouton CONFIRMER LE RENDEZ-VOUS

Étape 10 - Le rendez-vous est confirmé

Votre rendez-vous est confirmé, vous allez recevoir un mail de confirmation

Pour être accompagné pour l'annulation d'un rendez-vous, vous pouvez vous appuyer sur le tutoriel : Doctolib - Annuler un rendez-vous

Commentaires

Published

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+Pour être accompagné pour l'annulation d'un rendez-vous, vous pouvez vous appuyer sur le tutoriel : [[Doctolib - Annuler un rendez-vous]]
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