Comment avoir un contrôle sur la confidentialité de ses données Mon espace santé : Différence entre versions

(Voir les modifications en cours par rapport à la version publiée)
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(24 révisions intermédiaires par 2 utilisateurs non affichées)
Ligne 12 : Ligne 12 :
 
|Tags=Mon espace santé, Confidentialité
 
|Tags=Mon espace santé, Confidentialité
 
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{{Introduction
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{{Introduction}}
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|Introduction=Mon espace santé est un site sur lequel on rentre des informations médicales privées et des documents médicaux personnels, auxquels les professionnels de santé peuvent avoir accès, soulevant des questions de confidentialité.
 
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Nous allons voir les moyens prévus par Mon espace santé prévus pour que les usagers aient un contrôle sur la confidentialité de leurs profils.
 
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}}
 
 
{{Materials
 
{{Materials
 
|Prerequisites={{Prerequisites
 
|Prerequisites={{Prerequisites
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|Prerequisites=Créer un compte sur Mon espace santé
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|Prerequisites=Accompagner les usagers à l'utilisation de Mon Espace Santé
 
}}{{Prerequisites
 
}}{{Prerequisites
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|Prerequisites=Se connecter à son compte Mon espace santé
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|Prerequisites=Animer un atelier de présentation Mon Espace Santé
 
}}
 
}}
 
}}
 
}}
 
{{Tuto Step
 
{{Tuto Step
 
|Step_Title=Se connecter à son compte Mon espace santé
 
|Step_Title=Se connecter à son compte Mon espace santé
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|Step_Content=Connectez-vous à votre compte Mon espace santé.
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|Step_Content=Pour savoir comment se connecter à son espace santé, vous pouvez consulter le tutoriel dédié.
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|Step_Picture_00=Comment_avoir_un_contr_le_sur_la_confidentialit__de_ses_donn_es_Mon_espace_sant__Page_d_accueil_mes.png
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<br />{{Info|...Si vous ne savez pas comment créer un compte Mon espace santé et/ou vous y connecter, vous pouvez consulter les tutoriels dédiés.}}
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|Step_Picture_00=Cr_er_un_compte_sur_Mon_espace_sant_Mon_espace_sant_page_d_accueil.png
 
 
}}
 
}}
 
{{Tuto Step
 
{{Tuto Step
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|Step_Title=Modifier la confidentialité d'un document
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|Step_Title=Modifier la confidentialité d'un document-1
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|Step_Content=Sur Mon espace santé, vous, ou un professionnel de santé, avez la possibilité d'ajouter des documents sur votre compte. Par défaut, ces documents sont visibles par tout professionnel de santé dans un souci de fluidifier les échanges avec eux. Vous avez néanmoins la possibilité de modifier la confidentialité d'un document.<br />
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|Step_Content=Dans mon espace santé, il est possible de savoir qui a consulté ses documents de santé, et d'en modifier la confidentialité pour qu'aucun professionnel de santé puisse y avoir accès.
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Aller dans le menu "documents"
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#Depuis la page d'accueil de votre compte, allez dans la rubrique "documents".
 
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#Vous arrivez sur votre liste de document enregistrés sur votre compte Mon espace santé, appuyez sur celui dont vous souhaitez modifier la confidentialité.
 
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#Sur la page comportant les renseignements de votre document, appuyez sur "modifier la confidentialité" sur la partie gauche de l'écran.
 
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#Vous vous retrouvez alors à un choix. en cochant la première case, vous autorisez tous les professionnels de santé à consulter le document sélectionné. En cochant la deuxième case, vous empêchez les professionnels de santé de pouvoir lire le document.
 
  
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Un visuel du document apparait, et en appuyant sur "modifier la confidentialité" (image 3), on peut choisir de le masquer aux yeux de tous les professionnels de santé qui ne pourront plus le consulter, ou bien de laisser le document visible (image 4).
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{{Info|...Même en masquant un document aux professionnels de santé, il sera visible par votre médecin traitant et par la personne l'ayant déposé sur votre compte.}}{{Info|...Vous n'êtes pas forcés de bloquer tous vos documents, car, en cas d'accident grave, ne pas pas pouvoir accéder à certains renseignements importants pourraient retarder une intervention.}}
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|Step_Picture_00=Comment_avoir_un_contr_le_sur_la_confidentialit_de_ses_donn_es_Mon_espace_sant_Accueil_MES_2.png
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|Step_Picture_00=D_couvrir_Mon_espace_sant_Mon_espace_sant_page_d_accueil_compte.png
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 +
}}
 +
{{Tuto Step
 +
|Step_Title=Modifier la confidentialité d'un document-2
 +
|Step_Content=1 : En appuyant sur "qui a consulté mes documents ?", une page avec la liste de tous les professionnels de santé s'affiche ainsi que la date à laquelle ils ont consulté un document.
 +
 +
2 : Pour modifier la confidentialité d'un document, il faut revenir à la page "Documents", puis appuyer sur le nom du document en question (image 2).
 +
|Step_Picture_00=Comment_avoir_un_contr_le_sur_la_confidentialit_de_ses_donn_es_Mon_espace_sant_ia-699d84334729e131544364ab151436f0-px-Comment_avoir_un_contr_le_sur_la_confidentialit_de_ses_donn_es_Mon_espace_sant_Mon_espace_sant_choix_docs.png.png
 +
|Step_Picture_00_annotation={"version":"3.5.0","objects":[{"type":"image","version":"3.5.0","originX":"left","originY":"top","left":0,"top":0,"width":600,"height":550,"fill":"rgb(0,0,0)","stroke":null,"strokeWidth":0,"strokeDashArray":null,"strokeLineCap":"butt","strokeDashOffset":0,"strokeLineJoin":"miter","strokeMiterLimit":4,"scaleX":1,"scaleY":1,"angle":0,"flipX":false,"flipY":false,"opacity":1,"shadow":null,"visible":true,"clipTo":null,"backgroundColor":"","fillRule":"nonzero","paintFirst":"fill","globalCompositeOperation":"source-over","transformMatrix":null,"skewX":0,"skewY":0,"crossOrigin":"","cropX":0,"cropY":0,"src":"https://rennesmetropole.dokit.app/images/d/d4/Comment_avoir_un_contr_le_sur_la_confidentialit_de_ses_donn_es_Mon_espace_sant_ia-699d84334729e131544364ab151436f0-px-Comment_avoir_un_contr_le_sur_la_confidentialit_de_ses_donn_es_Mon_espace_sant_Mon_espace_sant_choix_docs.png.png","filters":[]},{"type":"wfnumberedbullet","version":"3.5.0","originX":"left","originY":"top","left":81,"top":101,"width":25,"height":25,"fill":"rgb(0,0,0)","stroke":"#FF0000","strokeWidth":0,"strokeDashArray":null,"strokeLineCap":"butt","strokeDashOffset":0,"strokeLineJoin":"miter","strokeMiterLimit":4,"scaleX":1,"scaleY":1,"angle":0,"flipX":false,"flipY":false,"opacity":1,"shadow":null,"visible":true,"clipTo":null,"backgroundColor":"","fillRule":"nonzero","paintFirst":"fill","globalCompositeOperation":"source-over","transformMatrix":null,"skewX":0,"skewY":0,"objects":[{"type":"circle","version":"3.5.0","originX":"center","originY":"center","left":0,"top":0,"width":24,"height":24,"fill":"#FF0000","stroke":null,"strokeWidth":1,"strokeDashArray":null,"strokeLineCap":"butt","strokeDashOffset":0,"strokeLineJoin":"miter","strokeMiterLimit":4,"scaleX":1,"scaleY":1,"angle":0,"flipX":false,"flipY":false,"opacity":1,"shadow":null,"visible":true,"clipTo":null,"backgroundColor":"","fillRule":"nonzero","paintFirst":"fill","globalCompositeOperation":"source-over","transformMatrix":null,"skewX":0,"skewY":0,"radius":12,"startAngle":0,"endAngle":6.283185307179586},{"type":"text","version":"3.5.0","originX":"center","originY":"center","left":0,"top":0,"width":7.79,"height":15.82,"fill":"rgba(255,255,255,255)","stroke":null,"strokeWidth":1,"strokeDashArray":null,"strokeLineCap":"butt","strokeDashOffset":0,"strokeLineJoin":"miter","strokeMiterLimit":4,"scaleX":1,"scaleY":1,"angle":0,"flipX":false,"flipY":false,"opacity":1,"shadow":null,"visible":true,"clipTo":null,"backgroundColor":"","fillRule":"nonzero","paintFirst":"fill","globalCompositeOperation":"source-over","transformMatrix":null,"skewX":0,"skewY":0,"text":"1","fontSize":14,"fontWeight":"normal","fontFamily":"arial","fontStyle":"normal","lineHeight":1.16,"underline":false,"overline":false,"linethrough":false,"textAlign":"left","textBackgroundColor":"","charSpacing":0,"styles":{} }],"number":1},{"type":"wfnumberedbullet","version":"3.5.0","originX":"left","originY":"top","left":91,"top":237,"width":25,"height":25,"fill":"rgb(0,0,0)","stroke":"#FF0000","strokeWidth":0,"strokeDashArray":null,"strokeLineCap":"butt","strokeDashOffset":0,"strokeLineJoin":"miter","strokeMiterLimit":4,"scaleX":1,"scaleY":1,"angle":0,"flipX":false,"flipY":false,"opacity":1,"shadow":null,"visible":true,"clipTo":null,"backgroundColor":"","fillRule":"nonzero","paintFirst":"fill","globalCompositeOperation":"source-over","transformMatrix":null,"skewX":0,"skewY":0,"objects":[{"type":"circle","version":"3.5.0","originX":"center","originY":"center","left":0,"top":0,"width":24,"height":24,"fill":"#FF0000","stroke":null,"strokeWidth":1,"strokeDashArray":null,"strokeLineCap":"butt","strokeDashOffset":0,"strokeLineJoin":"miter","strokeMiterLimit":4,"scaleX":1,"scaleY":1,"angle":0,"flipX":false,"flipY":false,"opacity":1,"shadow":null,"visible":true,"clipTo":null,"backgroundColor":"","fillRule":"nonzero","paintFirst":"fill","globalCompositeOperation":"source-over","transformMatrix":null,"skewX":0,"skewY":0,"radius":12,"startAngle":0,"endAngle":6.283185307179586},{"type":"text","version":"3.5.0","originX":"center","originY":"center","left":0,"top":0,"width":7.79,"height":15.82,"fill":"rgba(255,255,255,255)","stroke":null,"strokeWidth":1,"strokeDashArray":null,"strokeLineCap":"butt","strokeDashOffset":0,"strokeLineJoin":"miter","strokeMiterLimit":4,"scaleX":1,"scaleY":1,"angle":0,"flipX":false,"flipY":false,"opacity":1,"shadow":null,"visible":true,"clipTo":null,"backgroundColor":"","fillRule":"nonzero","paintFirst":"fill","globalCompositeOperation":"source-over","transformMatrix":null,"skewX":0,"skewY":0,"text":"2","fontSize":14,"fontWeight":"normal","fontFamily":"arial","fontStyle":"normal","lineHeight":1.16,"underline":false,"overline":false,"linethrough":false,"textAlign":"left","textBackgroundColor":"","charSpacing":0,"styles":{} }],"number":2}],"height":550,"width":600}
 +
}}
 +
{{Tuto Step
 +
|Step_Title=Modifier la confidentialité d'un document-3
 
}}
 
}}
 
{{Tuto Step
 
{{Tuto Step
 
|Step_Title=Bloquer un professionel de santé
 
|Step_Title=Bloquer un professionel de santé
−
|Step_Content=Si vous ne voulez pas qu'un médecin ne puisse pas avoir accès à vos documents, vous pouvez le bloquer.
+
|Step_Content=En bloquant un professionnel de santé, on l'empêche de pouvoir accéder à notre profil médical et à nos documents de santé, utile si jamais en on trouve que l'un d'entre eux les consulte trop souvent.
  
−
<br />
+
En appuyant sur l'icône située en haut à gauche, un menu contextuel apparaît (images 1 et 2). En se rendant dans les paramètres, on trouve une partie sur la confidentialité (image 3).
  
−
#Depuis la page d'accueil de votre compte Mon espace santé, appuyez sur la petite icône située en haut à droite de l'écran.
+
Dans la catégorie "accès des professionnels de santé", on trouve l'ensemble des médecins rattachés à son espace santé, et appuyer sur "bloquer" à droite de leurs noms pour en bloquer un (images 4 et 5).
−
#Appuyez sur "paramètres" dans le menu déroulant qui vient d'apparaître.
 
−
#Dans le menu paramètres, appuyez sur "confidentialité".
 
−
#Appuyez ensuite sur "accès des professionnels de santé".
 
−
#Appuyez sur"accès des professionnels de santé".
 
−
#Vous arrivez à la liste des médecins ou structures médicales que vous avez autorisées à vous suivre. Pour bloquer un médecin, appuyez sur"bloquer" à droite de son nom. Il ne pourra alors plus consulter vos documents et votre profil médical.
 
−
#La démarche est la même si vous ne désirez plus bloquer un médecin, vous devrez juste allez dans la catégorie des médecins que vous avez bloqués.
 
  
−
<br />{{Info|...Vous ne pouvez pas bloquer un hôpital ou d'autres structures médicales.}}<br />
+
Dans cette même catégorie, il est possible de voir les professionnels de santé que l'on a déjà bloqué, et enlever le blocage si jamais on s'est trompé en le faisant ou si on veut qu'il aie finalement accès à notre compte (image 6).
 +
 
 +
{{Info|Les professionnels de santé autorisés peuvent seulement consulter les rubriques consacrées à la vaccination, l'historique de soins et les personnes d'entourages et dernières volontés dans le profil médical d'un usager.}}<br />
 
|Step_Picture_00=D_couvrir_Mon_espace_sant_Mon_espace_sant_page_d_accueil_compte.png
 
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Ligne 78 : Ligne 79 :
 
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|Step_Picture_05=Comment_avoir_un_contr_le_sur_la_confidentialit__de_ses_donn_es_Mon_espace_sant__Mon_espace_sant__bloquage_pros.png
 
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−
}}
 
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{{Tuto Step
 
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|Step_Title=Savoir qui a consulté vos documents
 
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|Step_Content=Les professionnels de santé que vous n'avez pas bloqués peuvent consulter vos documents quand ils le souhaitent et sans vous demander votre accord, tant qu'il y a un motif légitime derrière.
 
−
 
−
Vous avez la possibilité de vérifier qui a consulté vos données.
 
−
 
−
<br />
 
−
 
−
#Depuis la page principale de votre compte, allez dans "documents".
 
−
#Appuyer ensuite sur "qui a consulté mes documents".
 
−
#Vous avez alors accès à l'historique des modifications et des consultations de vos documents et de votre profil médical.
 
−
 
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<br />
 
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|Step_Picture_00=D_couvrir_Mon_espace_sant_Mon_espace_sant_page_d_accueil_compte.png
 
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|Step_Picture_02=Comment_avoir_un_contr_le_sur_la_confidentialit__de_ses_donn_es_Mon_espace_sant__Mon_espace_sant__qui-a-consult_.png
 
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|Step_Picture_02_annotation={"version":"3.5.0","objects":[{"type":"image","version":"3.5.0","originX":"left","originY":"top","left":0,"top":-0.22,"width":1903,"height":899,"fill":"rgb(0,0,0)","stroke":null,"strokeWidth":0,"strokeDashArray":null,"strokeLineCap":"butt","strokeDashOffset":0,"strokeLineJoin":"miter","strokeMiterLimit":4,"scaleX":0.32,"scaleY":0.32,"angle":0,"flipX":false,"flipY":false,"opacity":1,"shadow":null,"visible":true,"clipTo":null,"backgroundColor":"","fillRule":"nonzero","paintFirst":"fill","globalCompositeOperation":"source-over","transformMatrix":null,"skewX":0,"skewY":0,"crossOrigin":"","cropX":0,"cropY":0,"src":"https://rennesmetropole.dokit.app/images/7/73/Comment_avoir_un_contr_le_sur_la_confidentialit_de_ses_donn_es_Mon_espace_sant_Mon_espace_sant_qui-a-consult_.png","filters":[]}],"height":283,"width":600}
 
 
}}
 
}}
 
{{Tuto Step
 
{{Tuto Step
 
|Step_Title=Accès en cas d'urgence
 
|Step_Title=Accès en cas d'urgence
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|Step_Content=Sur Mon espace santé, des options sont prévues afin d'autoriser des professionnels de santé à avoir accès à vos documents, même s'ils sont bloqués, si vous vous retrouvez dans un état nécessitant une intervention urgente.<br />
+
|Step_Content=Sur mon espace santé, on peut modifier ses préférences au niveau de situation dites "d'urgences" (accident nécessitant une hospitalisation rapide, ...).
  
−
#Depuis la page d'accueil de votre compte Mon espace santé, cliquez sur la petite icône située en haut à droite de votre écran.
+
Sur la page d'accueil de son espace santé, il faut appuyer sur la petite icône en haut à droite (image 1) pour faire apparaitre un menu contextuel et aller dans les paramètres (image 2).
−
#Appuyez ensuite sur "paramètres".
 
−
#Une fois arrivé dans les paramètres de votre compte, allez dans la rubrique "confidentialité".
 
−
#Appuyez sur ""accès en cas d'urgence".
 
  
−
Vous arrivez sur une page qui vous demande de faire votre sélection en cas de situation urgente parmi trois choix ( cochez la ou les case(s) que vous voulez autoriser) :
+
Se rendre ensuite dans la rubrique "confidentialité" (image 3), puis dans "accès en cas d'urgence" (image 4).
  
−
# Est-ce que vous autorisez le SAMU à avoir accès aux rubriques vaccinations, historiques de soins et entourage et dernières volontés en cas d'urgence ?
+
Il sera alors demandé de choisir si on autorise l'on autorise la Samu à accéder à son profil médical et ses documents de santé, et si on souhaite que les professionnels de santé puissent consulter son profil médical et /ou les documents de santé que l'on a bloqué (image 5).
−
# Est-ce que vous autorisez les professionnels de santé à avoir accès à vos documents en cas d'urgence ?
 
−
# Est-ce que vous autorisez les professionnels de santé à avoir accès aux rubriques vaccinations, historique des soins et entourage et dernière volonté en cas d'urgence ?
 
 
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}}
 
}}
 
{{Notes}}
 
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{{Tuto Status
 
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Version actuelle datée du 3 mai 2023 à 16:49

Ce tutoriel va vous montrer les options en matière de confidentialité sur son compte Mon espace santé

Auteur avatarMartin Clarissou | Dernière modification 3/05/2023 par Martin Clarissou en relecture

Difficulté
Facile
Durée
10 minute(s)
Public
Professionnels, Grand public
Licence
CC-BY-SA
Type de contenu
Fiche action, Mediation
Ce tutoriel va vous montrer les options en matière de confidentialité sur son compte Mon espace santé
Difficulté
Facile
Durée
10 minute(s)
Public
Professionnels, Grand public
Licence
CC-BY-SA
Type de contenu
Fiche action, Mediation
<languages />

Tutoriels prérequis

Étape 1 - Se connecter à son compte Mon espace santé

Pour savoir comment se connecter à son espace santé, vous pouvez consulter le tutoriel dédié.

Comment avoir un contr le sur la confidentialit de ses donn es Mon espace sant Page d accueil mes.png




Étape 2 - Modifier la confidentialité d'un document-1

Dans mon espace santé, il est possible de savoir qui a consulté ses documents de santé, et d'en modifier la confidentialité pour qu'aucun professionnel de santé puisse y avoir accès.

Aller dans le menu "documents"



Un visuel du document apparait, et en appuyant sur "modifier la confidentialité" (image 3), on peut choisir de le masquer aux yeux de tous les professionnels de santé qui ne pourront plus le consulter, ou bien de laisser le document visible (image 4).

Comment avoir un contr le sur la confidentialit de ses donn es Mon espace sant Mon espace sant confidentialit document.png
Comment avoir un contr le sur la confidentialit de ses donn es Mon espace sant Mon espace sant doc choix confidentialit .png


Étape 3 - Modifier la confidentialité d'un document-2

1 : En appuyant sur "qui a consulté mes documents ?", une page avec la liste de tous les professionnels de santé s'affiche ainsi que la date à laquelle ils ont consulté un document.

2 : Pour modifier la confidentialité d'un document, il faut revenir à la page "Documents", puis appuyer sur le nom du document en question (image 2).

Comment avoir un contr le sur la confidentialit de ses donn es Mon espace sant ia-699d84334729e131544364ab151436f0-px-Comment avoir un contr le sur la confidentialit de ses donn es Mon espace sant Mon espace sant choix docs.png.png




Étape 4 - Modifier la confidentialité d'un document-3

Étape 5 - Bloquer un professionel de santé

En bloquant un professionnel de santé, on l'empêche de pouvoir accéder à notre profil médical et à nos documents de santé, utile si jamais en on trouve que l'un d'entre eux les consulte trop souvent.

En appuyant sur l'icône située en haut à gauche, un menu contextuel apparaît (images 1 et 2). En se rendant dans les paramètres, on trouve une partie sur la confidentialité (image 3).

Dans la catégorie "accès des professionnels de santé", on trouve l'ensemble des médecins rattachés à son espace santé, et appuyer sur "bloquer" à droite de leurs noms pour en bloquer un (images 4 et 5).

Dans cette même catégorie, il est possible de voir les professionnels de santé que l'on a déjà bloqué, et enlever le blocage si jamais on s'est trompé en le faisant ou si on veut qu'il aie finalement accès à notre compte (image 6).

Les professionnels de santé autorisés peuvent seulement consulter les rubriques consacrées à la vaccination, l'historique de soins et les personnes d'entourages et dernières volontés dans le profil médical d'un usager.

Comment avoir un contr le sur la confidentialit de ses donn es Mon espace sant Mon espace sant menu confidentialit .png
Comment avoir un contr le sur la confidentialit de ses donn es Mon espace sant Mon espace sant bloquage pros.png
Comment avoir un contr le sur la confidentialit de ses donn es Mon espace sant Mon espace sant bloquage pros.png

Étape 6 - Accès en cas d'urgence

Sur mon espace santé, on peut modifier ses préférences au niveau de situation dites "d'urgences" (accident nécessitant une hospitalisation rapide, ...).

Sur la page d'accueil de son espace santé, il faut appuyer sur la petite icône en haut à droite (image 1) pour faire apparaitre un menu contextuel et aller dans les paramètres (image 2).

Se rendre ensuite dans la rubrique "confidentialité" (image 3), puis dans "accès en cas d'urgence" (image 4).

Il sera alors demandé de choisir si on autorise l'on autorise la Samu à accéder à son profil médical et ses documents de santé, et si on souhaite que les professionnels de santé puissent consulter son profil médical et /ou les documents de santé que l'on a bloqué (image 5).

Comment avoir un contr le sur la confidentialit de ses donn es Mon espace sant Mon espace sant menu confidentialit .png
Comment avoir un contr le sur la confidentialit de ses donn es Mon espace sant Screenshot 2022-03-22 at 15-27-12 Acc s en cas d urgence - Mon espace sant .png

Commentaires

Published

Récupérée de « https://rennesmetropole.dokit.app/w/index.php?title=Comment_avoir_un_contrôle_sur_la_confidentialité_de_ses_données_Mon_espace_santé&oldid=5202 »
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